Privacy Policy
Last Updated: November 2026. How we collect, use, and protect your holiday booking data.
1. Information We Collect
When you submit an inquiry through RoamKerala (via our website quote forms, WhatsApp, email, or telephone), we may collect your name, WhatsApp phone number, email address, preferred travel dates, duration, number of travelers, and customized itinerary preferences.
2. How We Use Your Data
We utilize the provided information exclusively to:
- Generate customized Kerala holiday itineraries and seasonal quotes.
- Coordinate verified hotel stays, treehouses, private houseboats, and sanitized vehicle logistics.
- Provide real-time trip coordination, driver contact details, and emergency support throughout your journey in Kerala.
3. Zero Third-Party Selling Guarantee
RoamKerala never sells, trades, rents, or discloses your personal information to third-party telemarketers or advertisers. Your contact details remain strictly restricted to our internal reservation team and the assigned local transport coordinator.
4. WhatsApp & Communications
By submitting your WhatsApp number on our site, you consent to receive direct travel quotations, vouchers, and itinerary updates from our travel desk. You may opt out or request contact cessation at any time by simply messaging STOP on WhatsApp.
5. Contact Our Data Desk
If you have any questions regarding this Privacy Policy, please email us at booking@roamkerala.com or message +91 8547699820.